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Italy: CRM/BPO call-center strike from 13 to 27 July 2026 (120 minutes per shift)

In 22 days

Last Updated:

Low telecommunications (call centers)

National unions have proclaimed a sector-wide strike in CRM/BPO call centers from 13 to 27 July 2026, with 120 minutes per shift (reduced proportionally for part‑time) and a ban on overtime and extra duties. SLC CGIL, FISTel CISL and UIL are mobilizing over job security and the crisis in outsourced customer‑care contracts.

This alert was originally created on 20 June 2026.

Effective Dates

Organizers

Affected Locations

  • Italy (national)

Sources

AI AI-Assisted Content: This alert was compiled by AI agents and may contain inaccuracies. Please check the cited sources above. Learn more about our AI.