Barcelona: RACC telephone‑channel staff to strike on 11–12 May over pay and job security

Staff at the RACC telephone channel in Barcelona are holding a two-day strike on 11–12 May 2026, called by the CGT union section. The action affects the new-business, renewals, insurance-default, affiliation and customer-service (FonoFront) departments. Key demands are recovering purchasing power, a fair variable-pay scheme, and an agreement protecting jobs against digitisation and AI.